RegLabs MCP Support

What to include

Platform: ChatGPT or Claude, and whether you use a personal account or a workspace.
Failed action: What you were doing, such as adding the connector, signing in, or running a prompt.
Visible error: The exact message the assistant or sign-in page showed.

Never include passwords, access tokens, or authorization codes. A screenshot of the visible error is enough; redact anything that looks like a token.

Before you write

Most connection problems are resolved by the checks in the setup and troubleshooting guide: confirm the exact server address and your RegLabs MCP plan, check your workspace administrator’s connector permissions, and reconnect from your assistant’s settings if authorization needs renewal.

The Connect RegLabs to ChatGPT and Claude guide also covers setup, starter prompts, and how to disconnect.

Other requests

For credential revocation or account/data deletion, email contact@reglabs.ai with your account and assistant connection. RegLabs Support owns these requests, verifies identity and scope, and arranges administrative processing. We target a substantive response within five business days; this is not a completion deadline. Disconnecting the host does not revoke RegLabs credentials, and emailing a request does not immediately revoke access or delete data.

To arrange a product demonstration, use Request a Demo. RegLabs policies and terms: